Shipping Policy

A legal disclaimer

Due to state law, shipping is available only to customers in Ohio.

Processing Time

All orders are freshly baked to order. Please allow 2–4 business days for us to prepare your items before they ship. During holidays or high-demand periods, processing may take slightly longer.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method. Standard delivery typically takes 3–7 business days depending on your location.

We offer the following options:

Standard Shipping: 3–7 business days
Expedited Shipping (if available): 1–3 business days

Local Pickup / Delivery

If you're located in Toledo, we offer free local pickup and limited local delivery. You'll see these options at checkout if your zip code qualifies.

Shipping Perishables

Our baked goods are packaged with care to ensure freshness upon arrival. Perishable items are shipped early in the week (typically Monday–Wednesday) to avoid weekend delays. We recommend being available to receive your order promptly.

Order Issues / Lost Packages

Once an order is handed over to the shipping carrier, we are not responsible for delays, lost, or stolen packages. Please reach out to the carrier with your tracking number for delivery concerns. However, if you need assistance, don't hesitate to contact us at hello@sadsnacks.shop
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Returns & Refunds

Due to the perishable nature of our products, we do not accept returns. If there's an issue with your order (e.g., damaged items, incorrect items), please contact us within 48 hours of delivery and we’ll do our best to make it right.