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Terms & Conditions

Effective Date:  June 1,  2025

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Welcome to Sad Snacks, a home-based cottage bakery. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
 

1. Business Overview

Sad Snacks operates as a cottage food business under Ohio law and complies with all regulations related to home-based food production.
 

2. Orders and Payment

  • Orders must be placed at least 3 days in advance. If a rush order is needed, please contact us. Rush orders will be subject to a rush fee.

  • Payment is due at the time of ordering unless otherwise agreed.

  • Accepted payment methods: cash, Venmo, PayPal, Zelle

  • All sales are final. No refunds or returns unless your order was incorrect or damaged upon delivery/pickup.
     

3. Allergens and Food Safety

All products are made in a home kitchen that is not inspected by the Department of Health and may contain allergens such as:

  • Milk

  • Eggs

  • Wheat

  • Soy

  • Nuts and tree nuts

Please notify us of any allergies before ordering. Sad Snacks is not liable for allergic reactions.
 

4. Delivery and Pickup

  • Delivery is generally not available unless arranged prior to ordering and may be subject to a delivery fee.

  • Pickup is available at 1914 Oaklawn Dr., Toledo.

  • Due to state regulations, shipping is not available for customers outside of Ohio.

  • Customers are responsible for collecting their orders at the scheduled time.
     

5. Cancellations

  • Cancellations must be made at least 3 days in advance.

  • Cancellations made after this window may not be eligible for a refund.
     

6. Intellectual Property

All content, including images, logos, product names, and designs, are the property of Sad Snacks and may not be used without permission.
 

7. Limitation of Liability

Sad Snacks is not responsible for:

  • Allergic reactions

  • Late pickups or missed delivery windows due to customer error

  • Improper storage of products after pickup/delivery
     

8. Changes to Terms

Sad Snacks reserves the right to update these Terms and Conditions at any time. Continued use of our services indicates acceptance of any changes.
 

9. Contact Us

For questions or concerns, please contact:
Sad Snacks
Email: hello@sadsnacks.shop
Phone: 419-285-6046

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